GARZAPAPEL

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CONDITIONS

 

TERMS AND CONDITIONS OF PURCHASING

All purchases made at www.garzapapel.com are subject to the purchase conditions given in this document.
Sales are regulated by the legislation in force.

1-Prices
2-Payment systems
3-Carriage
4-Guarantee
5-Refunds and exchanges
6-Personal data Protection

1-Prices 
The following prices include taxes and packaging

2-Payment System 
There are four methods of payment, which are described below:

2.1 By credit card. Your personal data will be automatically protected, and under no circumstances will be used without your permission. The credit card fraude is a crime and Garzapapel will prosecute anyone making fraudulent transactions in the web-shop. 
2.2 By Paypal; payment will be made using a credit card that is recognised and accepted by Paypal.
2.3 By money transfer to the bank account automatically sent to your email from the web. The shipment will be delayed more than usual until we can check the money transfer. To speed up, please send us the bank receipt to info@garzapapel.com.

2.4 Cash on delivery (this way of payment has an additional charge) and it is restricted depending on the zone.

3- Freight

3.1 Deadline for delivery
Shipping is effected by courier company or mail, with an average delivery time of 7 days for Spain, 10 days for EU countries and 15 days for the rest of the world.

Time services are approximate. If the delivery time may be a cause for returning the goods, we recommend you to notify us in the comments when ordering.
In Garzapapel we can only guarantee, that we will ship the goods with the utmost speed. It is not our respondability the time taken for the agency to deliver the order.
Garzapapel will send the order to the address clearly identified by the buyer.

3.2Freight cost.


  -Spain : 7 € ··· FREE DELIVERY FROM 100€
  -Rest of the world:  From 10 € ··· FREE DELIVERY FROM 250€

Imagen de Contenido

 3.3 Customs fees and taxes.

 In countries outside the EU, all the documents will be attached for shipment through customs in the destination  country, being paid by the purchaser all cost that this will lead.
 
4-Guarantee
  Total Satisfaction Guarantee
  Garzapapel is committed to refund your purchase in case you are not satified. When returning, you will pay only the freight.
  If the item received could be defective, due to the transport or handling, the state of the goods must be photographied and reported inmediately to our e-mail address export@garzapapel.com. telling us the reason for the return.
  The same agency that delivered the package will colletc it in the same address.
  Money will be refunded directly to the account where your purchase was charged by buying with your credit card.


5-Refunds and exchanges
  Any claims and refunds must be made within 48 hours of your receiving the items.
  The company is not responsible for any claims arising out of misuse of the paper.
  If a refund is accepted by www. Garzapapel.com, the item should collected by the shipper that delivered it (within seven days of your receiving the item).
  Perfectly packaged and carriage paid to destination.

6-Protection of personal information
  www.garzapapel.com guarantees the absolute confidentiality and privacy of all the information provided by customers when purchasing its products.
  Consequently, it undertakes to fulfil its obligation to keep the personal information secret, safeguard it, and to take all the measures required to prevent its alteration, loss, or unauthorised access or processing.
  For this reason, none of the information about our customers will be used for commercial purposes, or ceded to third parties.

 

 


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